Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. More information at: https://www.auralil.com/policies/refund-policy
Are any purchases final sale?
No, currently, none of our pieces are final sale. You’re always welcome to request a return or exchange as per our return policy.
When will I get my order?
We guarantee to ship orders within 1–3 business days, but so far, 100% of our orders have been shipped within 24 hours. Once your package is on the way, you’ll receive a confirmation email with tracking details. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We offer flat-rate shipping to keep things simple and accessible. In fact, it often costs us more to ship your order than what you pay, but we believe in making our pieces as reachable as possible. Your exact shipping cost will always be shown at checkout before you complete your purchase.
What size should I choose if I’m between sizes?
Ah, the age-old dilemma: breathe easy or look like a goddess sculpted by desire. If comfort is your love language, size up. But if you're dressing for drama (and a snatched waist), size down. Or let our Size Recommender play matchmaker, just enter your measurements and let it whisper sweet nothings about your perfect fit.
Are the clothes lined or see-through?
Darling, we don’t do flimsy. Every Auralil piece is fully lined, because sheer panic over transparency isn’t the vibe. We believe in clothes that feel luxurious, look polished, and hold you together like your favorite glass of wine after a long day.
Can I wear a bra with the dresses?
We’ve got you (and the girls) covered. Every Auralil piece comes with a carefully chosen bra recommendation in the description, handpicked by our fashion designers to keep you supported and stunning, no fashion faux pas here.
How do I care for theses dresses?
Think of her like your favorite love story, delicate, unforgettable, and worth the extra tenderness. Hand wash cold, lay flat to dry, and never tumble. She’s made for special moments, so treat her like one.